Coffee table
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Set of 2 Camilla Metal Side Tables, h45 and h55, Beige

Sale price202,00€

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Colour:Beige
  1. Order Today
  2. Ships Fri 13/11
  3. Delivery Mon 16 – Wed 18/11

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SKU: 01CMSETBEI

More info about this product

Set of 2 Camilla Metal Side Tables, h45 and h55, Beige

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Customer reviews

  • 5 stars: 0 (0%)
  • 4 stars: 0 (0%)
  • 3 stars: 1 (33%)
  • 2 stars: 0 (0%)
  • 1 star: 2 (67%)
This product has no reviews of its own. The merchant grouped it with related products, so the reviews shown are from across that group.
A
Anonymous (IT)

Il design è molto bello e per la mia camera da letto le misure sono perfette, ma i tavolini hanno qualche difetto di smaltatura. Il servizio clienti è impeccabile, Fiver è veramente un'azienda seria.

La ringraziamo per aver condiviso la sua recensione.
Ci dispiace sapere che i tavolini inizialmente ricevuti presentassero dei danni. Vorremmo tuttavia sapere se anche quelli sostitutivi che ha successivamente ricevuto presentino la stessa problematica oppure se, questa volta, tutto sia andato per il meglio.
Qualora lo desiderasse, può rispondere direttamente all'e-mail che le abbiamo inviato, così da permetterci di offrirle tutta l'assistenza necessaria.
Ci fa invece molto piacere leggere le sue parole positive nei confronti del nostro servizio di assistenza e della nostra azienda. Siamo davvero felici che sia rimasta soddisfatta dell'esperienza e del supporto ricevuto.
La ringraziamo nuovamente per il tempo che ci ha dedicato e restiamo a sua completa disposizione, in attesa di un suo gentile riscontro in merito ai tavolini sostitutivi ricevuti.

R
Rachel C. (FR)

Table livrée abîmée car pas de protection le métal est donc endommagé ce qui est très regrettable !

Nous sommes sincèrement désolés que votre table soit arrivée avec des dommages esthétiques et comprenons votre déception.

À la suite de votre signalement et conformément à votre demande initiale, nous avons procédé à la mise en place d’un remboursement partiel afin de compenser le désagrément rencontré.

Nous regrettons que votre expérience n’ait pas été à la hauteur de vos attentes et vous remercions d’avoir pris le temps de nous faire part de votre retour. Vos remarques sont importantes pour nous et nous aident à améliorer continuellement nos produits et nos services.

Si vous souhaitez envisager une autre solution, nous vous invitons à contacter notre service client. Nous serons heureux de réexaminer votre dossier afin d’évaluer les éventuelles possibilités complémentaires.

A
Anonymous

Both tables delivered damaged. Poor quality paint finish. The packaging to deliver international was very poor. Apparently dents to the bottom of both tables was acceptable which is a first for me because the dents cannot be seen on the bottom.
Eva was great at Mobili, but was unable to offer a change of colour of the tables or any goodwill gesture.

We’re very sorry that your experience did not meet your expectations, and we understand your disappointment.

The dents reported on the tables were indeed considered transport damage, which is why we offered a replacement. Unfortunately, our policy allows us to replace a damaged item only with the identical product, so changing the colour is not possible. We also offered a goodwill gesture as an alternative, but unfortunately neither option was accepted.

We would also like to clarify that the marks on the underside of the tables are not dents or transport damage, but characteristics of the manufacturing process and are present on all tables of this model. This is the part designed to rest on the floor.

We’re sorry that the finish did not meet your expectations, but we’re glad our Customer Service was able to assist you and we truly appreciate your feedback.